Arrival Whilst every effort will be made to ensure your room is ready earlier, our official check-in time is 2pm. Luggage storage and use of the Lodge facilities will be available should we not be able to immediately accommodate you.
Departure Departure time from your room is 11am. Guests are welcome to make use of the facilities should a later check-out time be required. Lodge staff will be happy to make these arrangements for you.
Transfers / Pickups We would be more than happy to organize a private vehicle airport transfer and/or helicopter flights from any New Zealand destinations. Prices are available on request.
Terms & Conditions In order to confirm a reservation we require a deposit of 25% of the total stay. The deposits can either be made in the form of a bank transfer, bank cheque or credit card details and expiry date. Reservations made within 7 days of arrival will be accepted with credit card and bank transfers. Surcharge applicable on December 25th (Christmas Day) and December 31st (New Year’s Eve) of NZ$300.00 per adult plus GST and NZ$150.00 per child plus GST (under 12 years of age) – for the 2011/2012 season.
CANCELLATION In the event that we are unable to resell your room, the following cancellation policy applies: 31 + days prior to arrival, no charge 30-8 days, 50% of tariff for each night booked 7 days or less, 100% of tariff for each night booked
For reservations and bookings please contact Treetops Lodge & Wilderness Experience direct on +64 7 333 2066 or info@treetops.co.nz
